Enterprise Vault FAQs

Folder for adding Enterprise Vault FAQs articles

What is Enterprise Vault?
Enterprise Vault archiving solution offers customers a central archive platform to optimize storage, enable retention and defensible deletion, improve searc...
Tue, 26 Apr, 2022 at 5:43 PM
What is a Shortcut and what does one look like?
A shortcut is what is left after a mail item is archived into your vault.  It is a copy of the full text of the email minus any attachments.  The vault shor...
Tue, 26 Apr, 2022 at 5:50 PM
Why do my shortcuts disappear?
The administrator can define a policy to automatically delete shortcuts based on age. For example when the mail item is six months old, the shortcut is auto...
Tue, 26 Apr, 2022 at 5:55 PM
Do I have to wait for items to be archived or can I place them in the vault myself?
No, you do not need to wait.  You can push mail items into your vault by highlighting the items and clicking on the "Store" vault icon located und...
Tue, 26 Apr, 2022 at 5:55 PM
Can I search both my live mailbox and my vaulted items?
You can search both your Outlook mailbox and your Archive vault data.  The mailbox search will search your mailbox items and any vault stubs you have remain...
Tue, 26 Apr, 2022 at 5:57 PM
Can I search all vaults that I have rights to?
Yes.  From within Enterprise Vault Search select the drop-down arrow and select "Choose Folder".  A new window will appear and you will be able to...
Tue, 26 Apr, 2022 at 5:58 PM
Can I delete items from the Archive Vault?
Deletion authority will depend on each Customer's email deletion policies and legal procedures.  Please review those policies and legal procedures with ...
Tue, 26 Apr, 2022 at 6:01 PM
Can I view vaulted messages using Outlook Web Access (OWA)?
Yes.  The Enterprise Vault add-ins is integrated into OWA when you are enabled for Enterprise Vault.  All functionality that you have in Outlook is availabl...
Tue, 26 Apr, 2022 at 6:02 PM
If a user has access to another user's email, will they also be able to get into the other user's Vault?
Enterprise Vault inherits the permissions from Active Directory. Therefore, if you have rights to another user's mailbox set by your Email Administrator...
Tue, 26 Apr, 2022 at 6:04 PM